Privacy Policy

Last updated: November 04, 2025

1. General Information

This Privacy Policy defines how SIA Trail Recipes (Reg. No. 40103975266, legal address – Stirnu iela 35a-36, e-mail – info@cheeseplease.eu) processes your personal data when you use our online store, order goods, or communicate with us. You — as a Buyer, website visitor, or otherwise related person — (hereinafter “you”, “your”) — please read this document carefully.

2. What Personal Data is Collected

2.1. Information Provided Directly by You

Contact information: name, surname, e-mail, telephone number, delivery address, billing address.
Order information: product selection, payment status data, delivery options.
Mutual communication: questions, comments submitted by you.

2.2. Automatically Acquired Data

Website visit data: IP address, device type, browser type, time of visit, and page views.
Cookies and similar technologies to improve user experience and analyze website performance.

2.3. Data from Third Parties

Payment service providers that process your payments.
Delivery partners that perform the delivery of goods.
Other service providers acting on our behalf, such as website technical support providers.

3. Purposes of Data Processing

We use your data for the following purposes:

Processing and fulfilling orders (preparation of goods, delivery, invoicing).
Customer service and communication (e.g., informing about order status).
Ensuring and improving website functionality.
Sending marketing and offers (if you have given consent).
Fulfilling legal obligations (accounting, taxes, etc.).

4. Legal Basis for Data Processing

Data processing is carried out on the following bases:

Performance of a contract (the order agreement between you and us).
Ensuring legitimate interests (e.g., security, website operation).
Your consent (e.g., marketing e-mails).

5. Data Storage Duration

Order and related data are stored until the fulfillment of the contract and then according to accounting regulations (usually up to 5 years).
Marketing data are stored as long as you have given consent or have not withdrawn it.
Technical data (e.g., visit data) are stored for a limited period according to necessity and regulatory requirements.

6. Data Transfer to Third Parties

We transfer the necessary information to suppliers, payment service providers, and other cooperation partners who ensure the fulfillment of the order.
Your data is not transferred to third parties for marketing purposes without your express consent.
All partners who process your data on our behalf are bound by appropriate data protection agreements.

7. Your Rights

You have the right to:

Request access to your personal data;
Request data rectification or deletion (if permitted by regulatory acts);
Restrict data processing or object to it;
Withdraw consent at any time (if processing is based on consent).

8. Cookies

Our website uses cookies to improve user experience, analyze website performance, and customize content. You can delete or block cookies at any time in your browser settings; this may affect the website’s functionality.

9. Data Security

We use technical and organizational measures to protect your personal data from unauthorized access, disclosure, or damage. Access to data is limited and allowed only to authorized persons.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will publish them on our website and update the “Last updated” date.